Terms of Service

1. Acceptance of Terms

By accessing this website, you confirm that you are at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or your organization. If you do not agree to these Terms, please do not use our website.

2. Website Use

2.1 Permitted Use

You may use our website to:

• Browse product information, specifications, and technical resources
• Submit inquiries, request quotes, and contact our sales team
• Access news, articles, and industry insights published by Panson
• Learn about our company, facilities, and capabilities

2.2 Prohibited Use

You may not:

• Use automated systems (bots, scrapers, crawlers) to access or collect data from our website beyond standard search engine indexing
• Attempt to gain unauthorized access to our servers, databases, or systems
• Reproduce, distribute, or republish our content without prior written permission
• Use the website for any unlawful purpose or in violation of any applicable regulations
• Transmit viruses, malware, or other harmful code
• Impersonate Panson or misrepresent your affiliation with us

3. Product Information and Specifications

3.1 General Disclaimer

Product specifications, images, descriptions, and technical data on this website are provided for general reference purposes only. They represent typical values and capabilities but do not constitute a guarantee or warranty of specific performance for any particular application.

3.2 Binding Specifications

The specifications that govern any commercial transaction are those stated in the applicable purchase contract, proforma invoice, and/or Certificate of Analysis (COA) issued for the specific production lot. In case of conflict between website content and contractual documents, the contractual documents shall prevail.

3.3 Changes to Products

We reserve the right to modify product specifications, discontinue products, or update pricing at any time without prior notice on the website. Such changes do not affect orders already confirmed by written agreement.

4. Inquiries, Quotes, and Orders

4.1 Non-Binding Inquiries

Submitting an inquiry or quote request through our website does not create a binding obligation on either party. Quotes provided by Panson are indicative and subject to confirmation, stock availability, and current market conditions.

4.2 Contract Formation

A binding contract is formed only upon execution of a written purchase agreement, acceptance of a proforma invoice with payment, or other documented agreement between the parties. Standard business terms and conditions applicable to confirmed orders are provided separately during the commercial process.

4.3 Pricing

Prices displayed on the website, if any, are indicative and may not reflect current market conditions. Final pricing is subject to negotiation based on quantity, specification, delivery terms, and market conditions at the time of order confirmation.

5. Intellectual Property

5.1 Ownership

All content on this website — including text, graphics, logos, images, photographs, videos, data compilations, software, and design elements — is the property of Panson or its licensors and is protected by intellectual property laws of the People's Republic of China and international treaties.

5.2 Limited License

You are granted a limited, non-exclusive, revocable license to view and download content from this website solely for personal, non-commercial use in connection with evaluating our products and services. You may print product specification sheets and technical articles for internal business reference.

5.3 Trademarks

"Panson," "Panson Carbon," the Panson logo, and other marks displayed on the website are trademarks of Ningxia Panson New Material Technology Co., Ltd. Use of these marks without written authorization is strictly prohibited.

6. Disclaimer of Warranties

THIS WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, PANSON DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PANSON AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THIS WEBSITE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM WEBSITE USE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR USD $100, WHICHEVER IS GREATER.

This limitation does not apply to liability arising from confirmed commercial contracts, which are governed by their own terms.

8. Export Compliance

Our products may be subject to export control laws and regulations of the People's Republic of China and importing countries. By using this website and engaging in business with Panson, you represent that you will comply with all applicable export control and sanctions laws. You confirm that you are not located in, or a national of, any country subject to comprehensive trade sanctions, and that you will not re-export our products to any prohibited destination, entity, or end-use.

9. Indemnification

You agree to indemnify and hold harmless Panson and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your violation of these Terms, misuse of the website, or infringement of any third-party rights.

10. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the People's Republic of China without regard to its conflict of law principles.

Any dispute arising from or in connection with these Terms shall be first resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its then-effective rules. The place of arbitration shall be Beijing, China, and the language of arbitration shall be English and Chinese.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

12. Modifications

We reserve the right to modify these Terms at any time. Changes take effect upon posting to this page with an updated date. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms. We recommend reviewing this page periodically.

13. Contact