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Customer Visit

Welcoming Our Turkish Partners: Exploring Collaboration & Innovation

Welcoming Our Turkish Partners: Exploring Collaboration & Innovation
P
Panson Carbon
Customer Visit

Panson New Material Technology hosted valued partners from Turkey for a factory tour, discussing production capabilities, quality control, and opportunities for expanded global collaboration.

This week, we had the pleasure of hosting our valued partners from Turkey at our production facility in Pingluo, Ningxia. Over the course of three days, the delegation experienced first-hand the scale and precision of our manufacturing operations — from raw material intake through calcination, crushing, and packaging to the final loading bay.

The visit was more than a tour. It represented a deepening of a trade relationship that has grown steadily over the past two years, as Turkish steel producers seek reliable carbon additive supply from sources that can demonstrate both technical competence and transparent quality documentation.

Factory Tour and Production Review

Our guests started in the raw material storage area, where incoming Taixi anthracite is sampled and graded before entering the calcination process. They observed how our gas-fired rotary kilns maintain temperature profiles between 1,200°C and 1,400°C — the range required to drive off volatile matter and produce a stable, high-fixed-carbon product.

The screening and sizing workshop drew particular interest. Turkish EAF operators use specific particle size distributions depending on their charging method — bucket addition typically calls for 1–5mm, while injection systems require finer grades below 1mm. Our screening lines are configured to produce these cuts with tight tolerance bands.

Turkish partners touring the Panson production facility

Quality Systems and Documentation

A significant portion of the visit focused on our in-house laboratory and quality management processes. The delegation reviewed how every production lot is sampled at multiple stages — incoming raw material, post-calcination, and pre-shipment — with results recorded against our internal release specifications before a Certificate of Analysis is issued.

For the Turkish market specifically, discussions covered sulfur control (critical for construction-grade steel), ash management (which affects slag chemistry), and the relationship between volatile matter residuals and carbon recovery rates in EAF applications. Our team demonstrated how our XRF and proximate analysis equipment provides rapid feedback that allows production adjustments within the same campaign.

The documentation trail — from sampling through to COA issuance and container loading records — was reviewed in detail, reflecting the level of traceability that modern procurement departments expect from qualified suppliers.

Strengthening the Partnership

Beyond the technical review, our conversations turned to future collaboration opportunities. The discussion was insightful and inspiring, with both teams exploring how to build on the existing relationship.

Areas of alignment included dedicated production scheduling to match the customer’s consumption pattern, allowing for buffer stock management and shorter lead times. We also discussed specification refinements based on feedback from their melt shop operations — the kind of iterative optimization that only happens when supplier and buyer share operational data openly.

The possibility of expanding the product range beyond CAC into GPC and SiC grades was also raised, as the Turkish market’s foundry sector continues to grow alongside its dominant EAF steelmaking base.

Product samples and technical meeting with Turkish partners

Looking Forward

We are excited about the possibilities ahead. Visits like these reinforce our conviction that the most resilient supply relationships are built face-to-face — where both parties can assess capabilities, align expectations, and establish the human connections that sustain partnerships through market cycles.

We look forward to working closely with our Turkish partners to bring consistent quality and responsive service to their operations. For other buyers considering a supplier visit, we welcome the opportunity to open our doors and demonstrate our capabilities in person.

Interested in visiting our facility? Contact us to arrange a factory tour and technical meeting.

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